Terms

TERMS & CONDITIONS

Welcome to our website!  In order to ensure you enjoy your experience when using our site, we want to make you aware of the terms and conditions associated with using the site.

First, let us clarify some terms that we’ll use throughout this section. The term “TheWeddingVine.com” or “us” or “we” refers to the owner of the website whose registered office is TheWeddingVine.com Limited, c/o Alexander & Co, 17 St. Ann's Square, Manchester, M2 7PW, a company registered in England and Wales with the  registration number 06410394.

The term “you” refers to the user or viewer of our website.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TheWeddingVine.com’s relationship with you in relation to this website.

Our commitments to each other:

Our website is a publicly editable directory of wedding suppliers across the UK, and in order to ensure the quality of our service, you commit to the following:
  • You will be polite to other site users at all times
  • If you create a new business listing, you agree that this business is related to the wedding industry in the UK and will accurately represent it in terms of contact details, service offerings, description and images/media that you upload
  • By selecting “This is my business”, you agree that you are the owner of the business or are an authorized representative of the business
  • You will only upload content, images or media that you own, or are authorised to upload.  You will not upload images, videos, text or any other content that might be considered immoral or offensive to other site users
  • You will only make updates and additions that you know to be accurate, legal, decent and up to date. You will not make updates that present false, inaccurate, obscene or misleading information.
  • You will only link to your own website, and will make every endeavour to make sure that your site contains relevant and useful information for our site users, and does not contain viruses, malware or other security issues.
  • If you’ve had a bad experience with a supplier, please think twice (and preferably count to 10!) before giving negative feedback.  We want you to give any business the opportunity to resolve the issue offline, but if you must give negative feedback, then please keep it objective and fair, and never get personal.
  • If you spot incorrect information, vandalism or spam we’d very much appreciate it if you’d take the time to correct it, or if necessary reporting it to us.
  • You’ll be willing to give us feedback on what we do well, and what we could do better!

Our commitment to you in providing this service is:

  • To present listings of local wedding businesses where those businesses are publically known to exist
  • To always strive to provide a great service, and to be open and honest with you
  • To focus on the needs of Brides, Grooms and wedding suppliers and to do our best to realise them in a fair and cost effective manner.
  • We will always listen to your feedback

Registered users:

You don't need to register with TheWeddingVine.com to use the basic service, but if you want to use the more advanced features then you will need to. When you register with us you authorize us to contact you from time to time to provide you with updates and news about the service.  You can opt out of these updates, in which case you take full responsibility for keeping up to date with changes to site terms and conditions, policies, features, availability and usage.  We will not spam you and we do not sell your data to any other parties.

 

Legal

The service

TheWeddingVine.com Service is a freely distributed UK-based wedding business directory. It's built and maintained by everyone, for everyone, and it's operated on a platform produced and owned by TheWeddingVine.com Limited.  We reserve the right to update, amend or withdraw all or parts of the service for any or all users, at any time, and without notice.

No warrantees

The Service is provided as seen, free of charge and without any warrantees specific or implied. TheWeddingVine.com Limited cannot guarantee, and can take no responsibility for, the accuracy of any results. If you see inaccuracies you may use our freely provided tools to make any corrections.

Copyright, obscene or illegal content

TheWeddingVine.com Limited reserves the right to remove any copyright, obscene, illegal, or otherwise offensive content.

Provision of paid services and no refunds

TheWeddingVine.com Limited's responsibilities in relation to paid-for services are fulfilled in total at the moment of payment; TheWeddingVine.com Limited is a self-service platform and does not provide subsequent refunds on paid services.
A number of our services are subscription based.  You will be informed of this at the point of purchase, and by continuing to purchase you agree to be bound by the terms and conditions of the subscription.  If you subsequently cancel any recurring payment, you agree that the subscription based services will be removed from your account at the date of renewal.

Claiming a business

By selecting “This is my business” and paying for a business listing, you certify that you are the owner of, or an authorised representative, of this business.  This is called claiming a business in these terms and conditions.

Transfer of claims and disputes

Where a business listing claim is transferred to another member following a claim dispute, the remaining period of the claim, any associated paid-for services, and any sums paid to TheWeddingVine.com Limited are forfeited in favour of the new claimant. In short, you should not falsely claim a business listing because if it is later transferred to its rightful claimant you will not be entitled to any refund and they will inherit the remainder of the claim period and any associated promotions.

Ownership of data and your privacy

Business listings are compiled from a combination of publically available business listing data and user generated data. Brand names and trade marks that feature in business listings are used only in the context of correctly identifying those brand names, trade marks or owners to which they relate. They are owned by their respective owners and TheWeddingVine.com claims no association with any of them.  We permit our users to upload copyrighted material provided that they own copyright, or are duly authorised by the copyright owner, to upload such content to the site.  All data and information present and entered into the Service becomes and remains the property of TheWeddingVine.com Limited for the explicit purpose of providing our Services.
We do not sell our data, and we won’t spam you with irrelevant junk - please refer to our privacy policy for more information.

Duty of care

You are responsible for all content which is published under your user name. For this reason you select a password for your user name and take all of the necessary measures to ensure it is concealed. You are responsible for the unauthorized use of your user name by third parties.
TheWeddingVine.com is able to take the necessary action in the event of knowledge or suspicion of misuse of your username or password. This action may include the temporary blocking of your membership or access to TheWeddingVine.com, or their permanent cancellation.

Use of this website

You specifically may not use this website:

  • For any subject that is not related to weddings in the UK
  • For any unlawful purpose
  • To harm, threaten, abuse or harass any person, or in a way that invades someone's privacy
  • For any purpose that in our opinion is unacceptable to TheWeddingVine.com Limited
  • To create, verify, update or amend your own or someone else's databases, records, directories, customer lists, mailing or prospecting lists
  • In any automated or robot-driven manner whatsoever

Site Content

We moderate all content on the site to ensure that it complies with our policies.  We will not approve content for publication for the site, or subsequently remove content from the site if we feel it does not meet our current terms and conditions. 

TheWeddingVine.com Business Listing Policy

TheWeddingVine.com website lists information about businesses, including but not limited to business names, contact details, and the nature of their business. This information can be created and updated by users including, and in some cases limited to, the owners of the business. The TheWeddingVine.com website publishes information that is owned by the businesses we list. Specifically, these are:

  • Trademarks that form part of business names which are used in the correct context of the trademark to refer to the business that owns the trademark
  • Images or video that fairly represent services or products offered by businesses, used in the correct context of the business that owns the images or video. 

If you believe that private information about your business has been published without proper authorization please contact us in writing with details of your complaint.

TheWeddingVine.com Reviews Policy

The TheWeddingVine.com website allows users to leave feedback about the service provided by any business that is listed. TheWeddingVine.com Limited does not prevent users from leaving negative reviews, although we do aim to moderate all comments left on the site. If you have reason to object to a review, we provide a “Report this feedback” function.  If we feel the feedback is not in line with the terms and conditions of usage of the site, we will remove it.

Free trials

From time to time TheWeddingVine.com may offer free trials of various features to some or all users. Free trials are provided on a complimentary basis and there are no obligations, either on you to take up, or on us to offer, a full version of the product used under a free trial.

Alterations to these terms

These terms are subject to change over time; updates will be posted here.

Version

These terms and conditions are dated 5th November 2009.